Welcome to 1988, Equifax
I was out all this week on Trek, with no phone service whatsoever. When I returned to civilization, I had nine voicemail messages from different people at Equifax. In every message, they were asking me to provide a fax number so they could send me a form to use to verify employment for one of my guys.
Fax? Really? Equifax is one of the “big three” credit reporting agencies, and since personal credit is such a sensitive thing– witness millions of consumers who have to go through a herculean process to “fix” their credit after identity theft– I’d expect that they’d use a little more caution handling that data. Faxes are horribly insecure, of course, but not only that, it’s the Twenty-first Century now. We have this nifty thing called the “internet”. Can’t they use a secure web form instead? Sheesh.
Now that I’m back in the office, I expect it’ll only be a matter of time (probably an hour or two) before they call a tenth time to ask me for my fax number. That’ll be a fun conversation!